Make A Return

Anything purchased at a discounted price is considered FINAL SALE and not eligible for return or exchange! This includes sale items, items purchased with coupon codes, Deal of the Day items, etc.

If Redo returns coverage is purchased at checkout then return shipping will be covered. Otherwise, customer will be responsible for the cost of return shipping. 

All return/exchange packages must be postmarked within 14 days of the date that your order was delivered to you.

PLEASE NOTE: If returning shoes please ensure they are returned in the shoe box they came in. The shoe box itself can not be used as the shipping container. Please wrap or package the shoe box in a mailer/box to protect it from damage during the shipping process.


To start a return please use our return portal HERE